You’ve completed your real estate education Waltham and passed the Massachusetts salesperson licensing exam. You’ve chosen a sponsoring broker and are ready to work. Now what? The broker will walk you through the ins and outs of real estate, but make sure to follow these simple rules to help you become a better agent.
Learn How To Listen
There is a big difference between hearing and listening. You can hear a sound without giving it much attention. You listen when you actively try to hear something. When your clients talk to you, pay attention to them. Never be afraid to stop and ask clients to repeat themselves or to clarify a point they are making. If you don’t listen, you’ll end up sending clients listings to properties that won’t work for them, which can lead to frustration. A discontented client is bound to look for a different agent.
Work on Your Email Communication
When writing professional emails, always practice good grammar and ensure that your communications are clear and easy to understand. Never send an email without stopping to read it first. Doing so will help you catch glaring errors. You’re a real estate agent, not a writer, so why does proper grammar even matter? Your clients are spending hundreds of thousands of dollars on a home, and they want to be guided through that process by a polished professional they feel comfortable with. Clients are also more likely to refer you to their friends if you’re the full package.
The following should go without saying, but always be nice to your clients. Buying a house is just as stressful as selling one. In some cases, clients are facing some difficult life situations that have forced them to move. Set aside your personal issues and make sure you always treat clients like you’d want to be treated.